Privacy Policy
This Privacy Policy explains how Walsh Digital Courses collects, uses, shares, and protects personal data when you use our site and our online learning services. We are committed to handling personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable privacy laws.
1. Who We Are
Walsh Digital Courses operates an online education platform that develops and delivers a wide range of courses for learners in Ireland. Our physical address is Old Road, Rush, Fingal, K56 R1F6, IE.
2. Personal Data We Collect
We may collect personal data directly from you, automatically through your use of our site, and from third parties where permitted by law.
- Identity and contact details you provide when creating an account, enrolling in a course, or contacting us.
- Account and learning records, including course selections, progress, assessments, and completion details.
- Payment-related information necessary to process transactions, where applicable.
- Technical data such as device information, browser type, IP address, and usage activity on our online platform.
- Communications and feedback you send to us.
3. How We Use Your Personal Data
We use personal data only where we have a lawful basis to do so, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required.
- To create and manage user accounts.
- To enrol learners in courses and provide educational content.
- To track progress, issue certificates, and support learning outcomes.
- To process payments, refunds, and related administrative tasks.
- To communicate important service updates, notices, and support responses.
- To improve our site, course offerings, and user experience.
- To detect, prevent, and investigate fraud, security incidents, or misuse of our services.
4. Lawful Bases for Processing
Depending on the activity, we rely on one or more of the following lawful bases:
- Contract: to provide courses, manage your account, and fulfil our obligations to you.
- Legal obligation: to comply with tax, accounting, consumer, or regulatory requirements.
- Legitimate interests: to operate, secure, and improve our online education services, provided your rights do not override those interests.
- Consent: for certain communications or optional features where consent is required by law.
5. Sharing Your Personal Data
We do not sell personal data. We may share personal data only when necessary and subject to appropriate safeguards.
- Service providers that support hosting, payment processing, analytics, security, customer support, or course delivery.
- Professional advisers, auditors, or insurers where needed for legitimate business purposes.
- Public authorities or regulators where required by law or to protect rights, safety, or property.
6. International Data Transfers
Where personal data is transferred outside the European Economic Area, we take steps to ensure an adequate level of protection, such as relying on approved transfer mechanisms and contractual safeguards where appropriate.
7. Data Retention
We retain personal data only for as long as necessary for the purposes set out in this policy, including to meet legal, accounting, reporting, and educational recordkeeping obligations. When data is no longer required, we delete or anonymise it securely.
8. Cookies and Similar Technologies
Our site may use cookies and similar technologies to help operate the platform, remember preferences, analyse traffic, and improve the learning experience. Where required, we request consent before placing non-essential cookies on your device. You can manage cookies through your browser settings and any cookie preferences tools we provide.
9. Data Security
We use appropriate technical and organisational measures to protect personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data in certain circumstances.
- Restrict or object to certain processing activities.
- Request data portability where applicable.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with the Data Protection Commission in Ireland.
11. Children’s Privacy
Our online courses are intended for learners who are eligible to use our services in accordance with applicable law and any enrolment requirements. Where a course is suitable for younger learners, we take reasonable steps to ensure that personal data is processed lawfully and, where necessary, with appropriate parental or guardian involvement.
12. Third-Party Links and Services
Our site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy notices before providing any personal data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices. The updated version will be posted on this page, and where appropriate we will notify you of material changes.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle personal data, you may write to us at our physical address:
Walsh Digital Courses
Old Road
Rush, Fingal
K56 R1F6
Ireland